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| Unified
Comms 08
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Events
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Event
Enquiries |
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Alison Mee
Events Manager
Ph: +61 2 9925 2225
Fax: +61 2 9957 2330
amee@idc.com
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Agenda
*This agenda
is Subject to change without prior notice
| 8:30
- 9:00am |
Registration
with Tea and Coffee |
| 9:00 - 9:15am |
 Opening
Remarks
Graeme Muller, Managing Director, IDC Pacific
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9:15 - 9:45am
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Leveraging
Technology For Growth
David Cannon, Senior Analyst, Telecommunications,
IDC
2007 was the year that the modern concept
of Unified Communications was launched into
the mainstream and 2008 is shaping up to
be the year of Unified Communications acceptance
and adoption. As businesses around the world
are looking for ways to improve business
process efficiencies and address carbon
footprint consumption, it has become very
clear that technology is the means by which
this can be achieved and Unified Communications
is a key technology to make this happen.
In this presentation David Cannon, IDC
Program Manager – Telecommunications
will address:
· The current
state off the IP Telephony adoption in Australia
which will be the installed base from which
Unified Communications will grow.
· Macro economic
business inhibiting issues driving the use
of Unified Communications solutions.
· Where Unified
Communications is today and where it will
take us in the future as the consumerisation
of technology becomes reality.
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| 9:45 - 10:15am |
 Unified
Communications: The Time is Now
Peter Hughes, General Manager Convergence,
Cisco ANZ
As the global workforce become increasingly
mobile, the challenge to “stay connected”
and remain productive is significant—and
addressing it is paramount to business success.
Communications occurs within multiple workspaces,
where seamless mobile collaboration allows
users to easily move between fixed and mobile
environments. With inclusive Unified Communications
solutions, organizations can reach new levels
of productivity and agility while maintaining
competitiveness. Learn how Cisco Unified
Communications can unify your workspace.
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| 10:15 - 10:45am |
Networking
Morning Tea Break
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| 10.45–
11.15am |
 The
real ROI of Unified Communications
Brett
Jones, Nortel UC Consultant, Asia
In today’s fast moving economy, businesses
are faced with the challenge of simplifying
how employees connect and interact with
one another, and applications. Unified communications
enables true work force mobility, increased
productivity and enhanced customer service
– simplifying communications. Hear
how how Nortel’s natively integrated
solutions increase the functionality of
your Microsoft UC solutions, lowers deployment
and support costs by reducing duplicate
software and hardware, and provides UC solutions
with carrier grade reliability. Find out
the communication challenges other businesses
have faced, why they have moved to a UC
solution, and importantly how you can assess
the value of unified communications for
your business.
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| 11.15 -11.45am |
 Delivering
the Business Value with Microsoft Unified
Communications
Harold Melnick - UC Product Manager,
Microsoft
Microsoft's Unified Communications technologies
can help streamline communications processes
and establish a scalable and protected communications
infrastructure. Microsoft's UC technologies
also help save costs and improve efficiencies
for businesses by integrating disparate
communications processes and systems which
deliver consolidated and unified messaging,
an improved data presence, and greatly enhanced
voice and conferencing capabilities.
In addition, Microsoft's Unified Communications
technologies help businesses integrate telephone-based
tasks such as phone calls, voicemail and
conferencing with computer-based tasks such
as documentation, spreadsheets, instant
messaging, email and calendars. Microsoft
offers a simple, streamlined and highly
scalable Unified Communications solution. |
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| 11.45-
1.00pm |
Networking
Lunch |
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| 1.00- 1.30pm |
 360
Degree Communications: Bringing Unified
Communications to the People
Dr. Steven Stenton, Senior Department
Manager – Commercial Product Manager
NEC Australia
The human role in business is at the centre
of the need for a new comprehensive, yet
adaptive approach to business communications.
It’s an approach in which the worker’s
role determines the best method of communication,
no matter how basic or complex the organisation
may be. The vision for this all-inclusive
approach is UNIVERGE360-degree communications.
The communications market has been rapidly
evolving. Gone are the days when communications
was relegated to the back office. Today,
with the convergence of voice and data networks,
IP telephony, and software based IP PBX’s
the focus of the communications market has
shifted. Instead of being hidden in the
back office, the focus now is to help place
people at the centre of communications so
that businesses can achieve improved results.
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| 1.30– 2.00pm |
CIO Case Study presentation
Michael Ryan, Senior Project Manager
Anglican Church
In this session Michael will present
the Anglican Church Unified Communications
strategy and discuss the particular challenges
that face the church today and how technology
is helping them to achieve organisational
goals. The role of the modern day church in
society is evolving and the church needs to
adapt and respond to the needs of an increasingly
technology aware generation in order to stay
relevant. Generation X & Y are the future
of the church and require up to date information
in an on demand environment.
Michael will show how his organisation
has adapted to these challenges and leveraged
from the latest collaboration tools and
workflow based applications to engage parishioners,
clergy and church administration staff in
shared, virtual environments. As the church
moves from a metaphor of Sunday school and
weekly church attendance to a more 24 x
7 365 collaboration, Michael will show how
technology is working as a communications
enabler, providing a much broader, virtual
congregation with the tools they need to
learn, share and support each other.
In the Australian context, geographic diversity
represents a huge challenge to collaborative
systems implementation, Michael will explain
how his strategic software direction supported
by DAWN (Diocesan Wide Area Network) and
Web 2.0 technologies will deliver an innovative,
best practice environment that will change
old ways of working and elevate the importance
of the broader role of the church in today's
Australia.
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| 2.00– 2.30pm |
Conclusion
Graeme Muller, Managing Director, IDC Pacific |
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| 2:45pm |
Conclusion |
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Diamond
Sponsors |
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Cisco is the worldwide leader in
networking for the Internet. Today,
networks are an essential part of
business, education, government,
and home communications. Cisco hardware,
software, and service offerings
are used to create the Internet
solutions that make these networks
possible, giving individuals, companies,
and countries easy access to information
anywhere, at any time. In addition,
Cisco has pioneered the use of the
Internet in its own business practice
and offers consulting services based
on its experience to help other
organizations around the world.
Cisco Unified Communications increase
business agility by helping you
integrate communications more closely
with business processes, ensuring
that information reaches recipients
quickly, through the most appropriate
medium.
• Mobility: Get a unified
view of calls, calendars, data,
and e-mail anywhere, anytime, on
any wired or wireless device.
• Collaboration: Share all
types of media with voice, Web,
or videoconferencing participants.
• Security: Extend comprehensive
security throughout your network,
from infrastructure through call
control devices and communications
applications.
• Choice: Open standards facilitate
integration with applications from
other industry leaders.
• Customer Service: Integration
with applications maximizes call
center performance and customer
satisfaction.
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Platinum
Sponsors |
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Microsoft was founded in 1975 with
a dream of helping people realise
their true potential through technology.
That vision has ultimately changed
how people around the world communicate,
work, learn and play. Our relationship
with millions of Australians extends
from the home to the office and
our technology is fundamental to
people working in business, government
and the community. Microsoft has
now extended this technology into
the communications stream to help
bring these fundamental people together
through the use of a computer. We
call it Unified Communications
Microsoft Unified Communications
technologies enable you to merge
telephone-based tasks such as phone
calls, voicemail and conferencing
– with computer-based tasks
such as documentation, spreadsheets,
instant messaging, email and calendars.
By integrating disparate communications
processes and systems, Unified Communications
technologies help you achieve consolidated
and unified messaging, an improved
data presence, and greatly enhanced
voice and conferencing capabilities.
You also benefit from a streamlined,
simple platform that is easy to
scale over time.
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Nortel is a recognized leader in
delivering communications capabilities
that make the promise of Business
Made Simple a reality for our customers.
Our next-generation technologies,
for both service provider and enterprise
networks, support multimedia and
business-critical applications.
Nortel's technologies are designed
to help eliminate today's barriers
to efficiency, speed and performance
by simplifying networks and connecting
people to the information they need,
when they need it.
Nortel and Microsoft share a common
vision on software-based unified
communications, and we believe networking
can be enhanced to deliver a superior
unified communications experience.
Based on this common vision, Nortel
and Microsoft created the Innovative
Communications Alliance to accelerate
enterprise transformation. Joint
solutions deliver efficient operations
and streamlined communications with
business grade reliability and an
evolutionary path for customers
to move from current solutions to
unified communications capabilities.
Nortel and Microsoft are committed
to delivering integrated unified
communications products and services
that are designed to support an
evolutionary path which delivers
rapid return on investment to our
customers.
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Gold
Sponsors |
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BlackBerry® provides leading
wireless solutions for connecting
people to business information,
colleagues, friends and family.
Award-winning BlackBerry solutions
provide mobile users with email,
phone, instant messaging, web, SMS,
organizer and more. Whatever your
needs, there is a BlackBerry solution
that's right for you.
For more information on available
BlackBerry solutions, visit www.blackberry.com
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A leader
in the development of broadband and
mobile communications technologies,
NEC Australia’s expertise has
propelled the company to the forefront
of communications. NEC Australia is
a leading provider of end-to-end voice,
data and video solutions for business
and government. NEC Australia utilises
its expertise in IP telephony, contact
centres and managed services to provide
innovative and affordable business
solutions.
Through the provision of new technologies,
NEC Australia continues to drive
innovation into the office and the
home. NEC Australia’s commitment
to innovation remains unrivalled
and it is home to Australia’s
largest ICT Research and Development
facility.
www.nec.com.au
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Association
Partners |
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AIIA
leads the ICT industry in Australia,
with almost 500 member companies that
generate combined annual revenues
of more than $40 billion, employ 100,000
Australians and export more than $2
billion in goods and services each
year.
AIIA sets the strategic direction
of the ICT industry, influences public
policy, engages industry stakeholders
and provides member companies with
business productivity tools, advisory
services and market intelligence to
accelerate their business growth. |
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Exclusive
Media Partner |
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Australia's
Publication for IT Leaders
Computerworld is read fortnightly
by IT departments across Australia,
from the very largest organizations
through to small companies with a
significant IT investment. The magazines
readership is made up of IT Managers,
CIO’s, IT consultants and Managing
Directors; the people responsible
for evaluating, recommending and purchasing
IT and IT services. |
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About
IDC |
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IDC is the premier global provider of market intelligence, advisory services,
and events for the information technology, telecommunications, and consumer technology
markets. IDC helps IT professionals, business executives, and the investment community
make fact-based decisions on technology purchases and business strategy. More
than 900 IDC analysts provide global, regional, and local expertise on technology
and industry opportunities and trends in over 90 countries worldwide. For more
than 43 years, IDC has provided strategic insights to help our clients achieve
their key business objectives. IDC is a subsidiary of IDG, the world's leading
technology media, research, and events company. You can learn more about IDC by
visiting www.idc.com or www.idc.com.au
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