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Unified Comms 08
Date & Location

  • City: Sydney

    Date: Tues, 13th May 08

    Time: 8:30am - 2:45pm

    Venue: Sheraton on the
  • Park, 161 Elizabeth St,
  • Sydney

Events
Event Enquiries



Alison Mee

Events Manager
Ph: +61 2 9925 2225
Fax: +61 2 9957 2330

amee@idc.com


Unified Communications 2008


Date: Tues, 13th May 2008  
Venue: Sheraton on the Park, 161 Elizabeth St, Sydney
Time: 8.30am until 2:45pm
Cost: $695 – (Early Bird cost until the 20th April $495 )
  - LIMITED SEATS


Event Overview


Business communication is on the cusp of a new era in which communication plays a central role in helping information workers deliver with speed and accuracy. The new industry focus on unified communications resonates with the need for a flexible and cost effective solution that leverages new technologies and communication devices.

The IDC event will focus on how unified communications is emerging as a strategic tool to accelerate business growth.

As enterprises become increasingly global, they are entering a complex business environment where they need to manage employees, customers, partners who could be based anywhere in the world. The new competitive dynamics intensify the need for a more flexible and intuitive communication system that can help enterprises gain a competitive edge.

But, how does an enterprise bridge the current chasm of disparate communication applications and systems that do not interoperate, and multiple devices that represent separate communication modes? CIOs are under an increasing pressure to ensure that communication applications and equipment are aligned with the new business processes. They are required to build innovative solutions with limited resources. Enterprises want to protect their past investments in communication applications and yet embrace new applications such as video conferencing and multimedia contact center. Unified Communications (UC) holds the promise of meeting the many communications needs in a comprehensive manner.

Unified communications is not just about integrating communication applications on to a common IP platform. It necessitates a whole new CIO mindset that sees business communication as a strategic tool for meeting business goals. It transforms commonplace business applications into smart intuitive collaborative environments for instant decision-making and fast turnaround.


What you can expect at Australia's Unified Communications Conference 2008


IDC and its partners will educate CIOs and business managers about the following exciting topics:

Partners include CISCO, Microsoft, RIM and you will also hear a case study from the Senior Project Manager of The Anglican Church, Michael Ryan on the successful deployment of a unified communications strategy.

Hot topics to be discussed:

UC's promise to meet the needs of the info-worker
UC ecosystem's readiness to meet enterprises' needs
UC applications' uptake in the Asia/Pacific region
Unified Communications' tryst with business processes
Changes in the contact centre to drive excellence in customer interaction
Unified Communications: A Strategic Mantra for Setting a Scorching Pace
Plugging your Communication Loop Holes via UC
Untying the Gordian Knot of Collaboration in the workplace
UC-powered Opportunities for SMBs
Mobility: A linchpin in the UC promise
Video conferencing: How is it changing the collaboration paradigm


WHO SHOULD ATTEND


This one-day event is designed for CEO, CFO, CTO, CIO, MDs, Directors, VPs, Chief Marketing & Sales Officers, Research & Development, Business Development and Strategy, Finance & Accounting, IT Directors & Project Officers, Consultants, Analysts, IT Administrators / Engineers, Systems Architect/Designers from some of the industries listed below:

 

INDUSTRIES THAT SHOULD ATTEND

Pharmaceuticals & Chemicals
Medical & Healthcare
Banking & Finance
Insurance and Investment houses
Energy & Utilities
Government bodies and Associations
Travel & Transportation services
Warehousing & Logistics
Energy & Utilities
Engineering
FMCG
Services
Information & Communication Technology
Telecommunications & Media


* The organiser reserves the right to amend the agenda, as deemed necessary, without prior notice. The agenda may differ across the cities where the event will be held.

 
Diamond Sponsors

Cisco is the worldwide leader in networking for the Internet. Today, networks are an essential part of business, education, government, and home communications. Cisco hardware, software, and service offerings are used to create the Internet solutions that make these networks possible, giving individuals, companies, and countries easy access to information anywhere, at any time. In addition, Cisco has pioneered the use of the Internet in its own business practice and offers consulting services based on its experience to help other organizations around the world.

Cisco Unified Communications increase business agility by helping you integrate communications more closely with business processes, ensuring that information reaches recipients quickly, through the most appropriate medium.

• Mobility: Get a unified view of calls, calendars, data, and e-mail anywhere, anytime, on any wired or wireless device.

• Collaboration: Share all types of media with voice, Web, or videoconferencing participants.

• Security: Extend comprehensive security throughout your network, from infrastructure through call control devices and communications applications.

• Choice: Open standards facilitate integration with applications from other industry leaders.

• Customer Service: Integration with applications maximizes call center performance and customer satisfaction.

Platinum Sponsors
microsoft logo

Microsoft was founded in 1975 with a dream of helping people realise their true potential through technology. That vision has ultimately changed how people around the world communicate, work, learn and play. Our relationship with millions of Australians extends from the home to the office and our technology is fundamental to people working in business, government and the community. Microsoft has now extended this technology into the communications stream to help bring these fundamental people together through the use of a computer. We call it Unified Communications

Microsoft Unified Communications technologies enable you to merge telephone-based tasks such as phone calls, voicemail and conferencing – with computer-based tasks such as documentation, spreadsheets, instant messaging, email and calendars. By integrating disparate communications processes and systems, Unified Communications technologies help you achieve consolidated and unified messaging, an improved data presence, and greatly enhanced voice and conferencing capabilities. You also benefit from a streamlined, simple platform that is easy to scale over time.

nortel logo

Nortel is a recognized leader in delivering communications capabilities that make the promise of Business Made Simple a reality for our customers. Our next-generation technologies, for both service provider and enterprise networks, support multimedia and business-critical applications. Nortel's technologies are designed to help eliminate today's barriers to efficiency, speed and performance by simplifying networks and connecting people to the information they need, when they need it.

Nortel and Microsoft share a common vision on software-based unified communications, and we believe networking can be enhanced to deliver a superior unified communications experience. Based on this common vision, Nortel and Microsoft created the Innovative Communications Alliance to accelerate enterprise transformation. Joint solutions deliver efficient operations and streamlined communications with business grade reliability and an evolutionary path for customers to move from current solutions to unified communications capabilities.

Nortel and Microsoft are committed to delivering integrated unified communications products and services that are designed to support an evolutionary path which delivers rapid return on investment to our customers.

Gold Sponsors

BlackBerry® provides leading wireless solutions for connecting people to business information, colleagues, friends and family. Award-winning BlackBerry solutions provide mobile users with email, phone, instant messaging, web, SMS, organizer and more. Whatever your needs, there is a BlackBerry solution that's right for you.
For more information on available BlackBerry solutions, visit www.blackberry.com

A leader in the development of broadband and mobile communications technologies, NEC Australia’s expertise has propelled the company to the forefront of communications. NEC Australia is a leading provider of end-to-end voice, data and video solutions for business and government. NEC Australia utilises its expertise in IP telephony, contact centres and managed services to provide innovative and affordable business solutions.

Through the provision of new technologies, NEC Australia continues to drive innovation into the office and the home. NEC Australia’s commitment to innovation remains unrivalled and it is home to Australia’s largest ICT Research and Development facility.

www.nec.com.au

Association Partners
 

AIIA leads the ICT industry in Australia, with almost 500 member companies that generate combined annual revenues of more than $40 billion, employ 100,000 Australians and export more than $2 billion in goods and services each year.

AIIA sets the strategic direction of the ICT industry, influences public policy, engages industry stakeholders and provides member companies with business productivity tools, advisory services and market intelligence to accelerate their business growth.

Exclusive Media Partner
 

Australia's Publication for IT Leaders

Computerworld is read fortnightly by IT departments across Australia, from the very largest organizations through to small companies with a significant IT investment. The magazines readership is made up of IT Managers, CIO’s, IT consultants and Managing Directors; the people responsible for evaluating, recommending and purchasing IT and IT services.

 

 

About IDC
IDC is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 900 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 90 countries worldwide. For more than 43 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. You can learn more about IDC by visiting www.idc.com or www.idc.com.au


 

 


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